The Lifestyle Client Experience

The “Lifestyle Client Experience”. What does that mean to us? Well, in today’s fast-paced world, it seems like everyone has a smartphone permanently attached to their hand, everyone seems to have less free time than ever, and good customer service feels like a thing of the past. Most companies are trying to distance themselves from their customers, so tasks like checking your bank account balance or paying your electric bill involve complicated phone trees and customer support representatives who are… read more →