Work With Professionals You Can Trust

What it Means to Be Accredited with the Better Business Bureau:

Only business that align with the Better Business Bureau’s Accreditation Standards can be accredited. These standards are:

• Build trust by establishing and maintaining a positive track record in the marketplace,
• Advertise honestly by following established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising,
• Tell the truth by honestly representing products and services, including clear and prominent disclosures of all material terms,
• Be transparent by openly identifying the nature, location, and ownership of the business, and clearly and prominently disclosing all material facts that bear on a customer’s decision to buy,
• Honor promises by fulfilling all contracts, commitments and representations,
• Be responsive with addressing disputes forwarded by BBB quickly and in good faith,
• Safeguard privacy by protecting any data collected against unauthorized disclosure and fraud, collecting personal information only as needed, and respecting the preferences of customers regarding the use of their information,
• Embody integrity by approaching all business dealings, marketplace transactions and commitments with integrity, good faith and intent to do what is reasonably expected.

Our business practices reflect our commitment to build trust, advertise honestly, tell the truth, be transparent, honor promises, be responsive, safeguard privacy and embody integrity.

The process of becoming accredited involves being nominated by a consumer. In our case, we were nominated by the buyer of one of our listings whom we did not represent. Despite the fact this buyer was represented by another agent, they thought highly enough of our professionalism in their purchasing process to nominate us for accreditation with BBB.

After nomination, the business owner is interviewed by a BBB representative and then goes through a vetting process. Only around 1 in 10 businesses nominated make it through the vetting process.

To continue being accredited over the long term, businesses have to maintain good consumer relationships and play an active role in resolving issues and complaints. In other words, Lifestyle has to do business “better” than our non-accredited competitors.